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Firestorm

Firestorm Phoenix Patio Heater

Firestorm Phoenix Patio Heater

Regular price £499.99 GBP
Regular price £0.00 GBP Sale price £499.99 GBP
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Description

Warm up your evening with the unique and mesmerising Firestorm Heater, the eco-friendly Patio Heater.

Simply load the Firestorm with wood pellets and light, the flame will reach the full height of the 1.5m high tube in just 15 minutes and provide over an hour of enticing flames. By simply adding more pellets to the heater once lit you can extend the burn time as required. The Firestorm Heater is easy to light and self-extinguish once your evening draws to a close.

Firestorm Heaters includes 5kg of wood pellets to get you started, as well as a cleaning kit to keep it in mint condition.

Reviews

Name

Review

Date

Lee Gibson

Ordered one of the Firestorm phoenix patio burners after seeing them at the Kelmarsh show - nice friendly chap who took the time to explain the workings etc. Arrived within a week, all secure on a pallet, driver called to let me know he would be arriving. Fired 'her' up this afternoon for a test run and really impressed - pumps out lots of heat when you're near it and looks fantastic Can't wait to fire her up this evening when it's gone dark because I'm sure it's going to look even better !

15/04/2023

Stuart Jones

Staff are very polite and helpful

09/08/2024

Clare Swettenham

We are delighted with our Phoenix! Really appreciate the heat of a firepit, the beauty of the flames all without smelling of smoke. Dead easy to clean. The instructional video was very useful, thank you. Definitely recommend getting at least one of these!

21/08/2024

Greenway Touring Park

They are fabulous - give out such a lot of heat and illumination - a small group of you can sit round one and actually see each other even when fully dark. Watching the flames dance is fascinating.

27/05/2024

Charles Ferry

Great to see and good heat output

27/04/2024

Claire Valentine-Gibson

Treat yourself to toasty nights outside!! We are enjoying our Phoenix tonight.

01/05/2023

Rob Ginger

Hope the rain stops for you. Loving our firestorm we bought from you yesterday. Had it running last night. Thanks so much 👍

10/04/2023

Mark Yapp

Can honestly say these are fantastic outdoor heaters and really pump out the heat once going 👍🏼

04/04/2023

 

Returns

Refunds & Returns

All sales are final, we do not offer refunds on any purchase at this time unless the item arrives damaged, broken or otherwise unfit for use. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at returns@firestormheaters.co.uk. Please note that returns will need to be sent to the following address:

Pinnacle Agri Products Ltd,
New Cross Farm, Edwyn Ralph,
Bromyard, Herefordshire. HR7 4NF

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@firestormheaters.co.uk

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

UK & EU 14 Day Cooling Off Period

Not withstanding the above, if the merchandise is being shipped into the United Kingdom or European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@firestormheaters.co.uk

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Customer Reviews

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Lucinda Hale
Brilliant customer service

THIS IS A DEMO REVIEW

Having ordered this stove, we were greatly assured by the team that it would be efficient for our home. After being unsure about the choice of stove we have made, we emailed the team to ask their opinion and gather advice. They were very useful and kind when discussing our specific needs and measurements regarding the stove we needed to heat the house. Overall, great communication and knowledge of the products they sell. Would recommend.